Using myCheckIn and No Show Alerts

Employees who stay awake all night to care for clients are invaluable to an agency that manages group homes and HCBS programs. However, this difficult job carries high risk for intentional or unintentional negligence. Amidst federal and state investigations, agencies must be vigilant to ensure their programs are compliant.

Agency Workforce Management provides real-time alerts of any missed visit or check-in by phone call, text, or email to multiple staff. All no-shows or missed check-ins are tracked and reported automatically, with or without scheduling.

Join us on Tuesday, May 28th at 2:00 pm EST to learn how to track check awake calls or punches from a telephone, web device, or biometric terminal.

Upcoming Trainings

Training is free to all Agency Workforce Management users and the best part: we will build future training classes based on your feedback! Please stay tuned for future emails about how you can contribute to upcoming, free training agendas. Please find a list of upcoming training classes, along with registration links, below.

Maps, Geo-Fencing, and Out of Area Alerts
June 4, 2019
Register Here

All-New Web Clock for HCBS Programs
June 11, 2019
Register Here

For more information and questions, email agencysuccessteam@mitcsoftware.com, or click here to submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.