Optimum Procedures for Filling Open Shifts in Group Homes and HCBS

Prior to using Fill Open Positions to find a replacement, managers and schedulers often have to do a number of “busy work” steps, depending upon agency policies. Agency Workforce Management provides integrated options to:

• Mark a shift/schedule as called off
• Create a new schedule
• Mark the original shift/schedule with a user-defined comment, set hours to zero and color the shift/schedule differently
• Create a Timecard with a special Pay Type, a comment, and an absentee code
• Create a PTO request

Join us for a training on Tuesday, May 21st at 2:00 pm EDT to learn how to ensure greater consistency in tracking call offs, and streamline the steps a manager and scheduler should take before using Fill Open Positions.

Register Here

Upcoming Trainings

Training is free to all Agency Workforce Management users and the best part: we will build future training classes based on your feedback! Please stay tuned for future emails about how you can contribute to upcoming, free training agendas. Please find a list of upcoming training classes, along with registration links, below.

Using myCheckIn and No Show Alerts
May 28, 2019
Register Here

Maps, Geo-Fencing, and Out of Area Alerts
June 4, 2019
Register Here

For more information and questions, email agencysuccessteam@mitcsoftware.com, or click here to submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.